After sales services is the services software vendors or value added resellers (VARS) commit themselves to after the delivery and installation of ERP solutions or accounting and business management software. Without these services, clients and users cannot utilize the software optimally and maximize its benefits. Any company that acquires an ERP solution, or even a basic accounting program, expects clear return on investment in the form of accurate and timely decision support information and reports. This article sheds light on the nature and importance of after sale services in maximizing the benefits of business management software.